Land your message the first time—and every time.

A fuzzy message costs you—money, momentum, and morale. We help lean companies with hard-to-explain offerings make their value crystal clear—so customers get it, teams stay in sync, and growth follows.
Struggling to get traction?

A “meh” message means missed opportunities

If your customers aren't motivated, your team can’t agree, and your conversions aren't moving, let's change that with positioning that works across channels.

We help you uncover what truly matters to your audience, test it, and deliver a message that drives action—and scales.
See if we’re a fit
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UNCOVER WHAT WORKS &
SCALE
CONFIDENTLY.
Move customers—and metrics

Strategy that’s clear, tested, and built for growth

Whether launching or improving existing products, we help make your product’s value crystal clear, test it with real prospects, and help your team stay consistent.

Understand your audience

Know what your customers value most so your message resonates instantly.
  • Competitor analysis
  • Impression testing
  • User interviews
  • Personas
Find what resonates
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Craft experiences that convert

Build messaging that drives clicks and conversions across every touchpoint.
  • Product positioning
  • Website messaging
  • Onboarding messaging
  • A/B messaging testing
Nail your message
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Scale without second-guessing

Develop a cross-channel strategy that’s can grow with you, sustainably.
  • Cross-channel messaging guide
  • User journey mapping
  • Go-to-market playbook
  • Training storytellers
Scale confidently
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Backed by (almost) a decade of expertise

Meet the strategist who’ll help you scale

A whiteboard covered in yellow sticky notes used for brainstorming during a user discovery session at Intermission, a product marketing consultancy.A woman with short hair smiling in a pink shirt who is the founder and product marketing lead of Intermission, a product marketing consultancy.
For nine years, Cynthia Njuguna (she/her) has helped startups like WeTransfer, HoneyBook, and Minoan transform “meh” messaging into clear, impactful strategy that drives user acquisition, boosts retention, and aligns teams.

Her approach? A research-backed framework, empathy, and a commitment to keeping things stupid simple. She partners with companies offering complex products or services to make sure every word lands with impact and scales sustainably. No fluff. Just results.

What types of companies do you work with?

Companies of all sizes with complex products or services that solve unique problems. Our roster includes software, hardware, beauty, wellness, and meal delivery clients.

How long do projects typically take?

Most engagements include audience research, messaging framework development, and implementation support. Typical timelines range from 4 weeks to 6+ months, depending on your needs. Most companies see clearer messaging and team alignment in weeks, with measurable improvements in conversions shortly after.

Do you help create sales materials or manage marketing channels?

We provide clear, ready-to-use copy and wireframes for websites, onboarding, and email. We don’t design assets or manage channels, but we’ll equip your team with everything they need to execute consistently.
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